HP Deskjet 5650 Printer series - borderless printing problems

background image

borderless printing problems

When printing borderless printouts, follow these guidelines:

Verify that the paper size specified in the

Size is

drop-down list on the

Paper/Quality

tab matches the size of the paper loaded in the In tray.

Select the appropriate paper type in the

Type is

drop-down list on the

Paper/Quality

tab.

If printing in grayscale, select

High Quality

under

Print in Grayscale

on the

Color

tab.

Do not print borderless documents in

ink-backup mode

. Always have two print

cartridges installed in the printer.

part of the photograph is faded

fading occurs on the edges of a printout

Verify that photo paper is not curled. If the photo paper is curled, place the paper in a
plastic bag and gently bend it the opposite direction of the curl until the paper lies flat. If
the problem persists, then use photo paper that is not curled.

For instructions on preventing photo paper from curling, click

here

.

fading occurs near the edges of a printout

background image

If fading occurs approximately 1 to 2.5 inches from the edge of a photograph, try the
following:

Install a

photo print cartridge

in the printer.

Open the

Printer Properties

dialog box, select the

Paper Type/Quality

tab, then set

the

Print Quality

to

Maximum dpi

.

Rotate the image

180 degrees

.

streaks appear in a light portion of a printout

If streaks appear in a light portion approximately 2.5 inches from one of the long edges of
a photograph, try the following:

Install a

photo print cartridge

in the printer.

Rotate the image

180 degrees

.

image is printed at an angle

background image

Follow these steps if the image is printed at an angle:

1. Remove all paper from the In tray.

2. Load the photo paper correctly in the In tray.

3. Verify that the paper guides fit

firmly

against the media.

4. Follow loading instructions for the media type.

printout has an unwanted border

for most photo paper types

If the printout has an unwanted border, then

calibrate the printer

.

If printing a two-sided document, print the document

manually

rather than automatically.

for photo paper with a tear-off tab

If the border appears below the tear-off tab, then remove the tab.

background image

If the border appears above the tear-of tab, then

calibrate the printer

.

ink smears

Follow these steps if ink smears appear on the back of the printouts, or the paper sticks
together.

1. Open the

Advanced Features

dialog box.

2. Move the

Dry Time

slider toward

More

.

3. Move the

Ink Volume

slider toward

Light

.

The colors in the image may become lighter.

4. Click

OK

.

If the problem persists:

1. Remove the borderless printing media, then load plain paper in the In tray.

2. Press and hold down the

Resume

button until the printer starts printing a self-test

page, then release the button.

background image

3. Repeat step 2 until the self-test has no ink smears on the back of the paper.